Privacy Policy – GDPR

Recommend Right Click Fix

To speed you up reading all this ‘bumph’ Andy has commented in bold below each term with ‘no bollocks’ quick read answers, enjoy 🙂

Who we are

Our website address is: The site is owned and maintained by Right Click Fix owner Andy Winter and no-one else has any access to it. Janet answers the mobile phone and land line phone if she’s at home but has no access to client data and computers. Janet keeps Andy right with appointments and liaises with customers.

What personal data we collect and why we collect it

(We collect no data other than backing up client data from computers whilst we work to repair or replace a hard drive or parts)


When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

(comments are disabled on this site – Andy)

An anonymised string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: After approval of your comment, your profile picture is visible to the public in the context of your comment.

(Gravatar is an image hosting service only used by Andy on this site)


If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.

(All site content is copyright owned by Andy)

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracing your interaction with the embedded content if you have an account and are logged in to that website.

(Any links to other sites from this one will be for informational purposes only)

Who we share your data with

(NOBODY – only Andy has access to any data)

How long we retain your site data

(there is NO data belonging to anyone other than Andy on this site)

Your contact information

(the only contact information we keep are you’re email address and/or phone number for contact purposes only. NO-ONE gets ANY information from us)

Additional information

Andy has an office PC with extra hard drives installed for back up purposes. For transferring clients data from their computers as a back up whilst he works on theirs. He’ll store the data until the job is completed then move it back over to the client hard drive unless he feels the hard drive is suspect or until he can copy it to another hard drive/memory stick/disc etc.

Some of our clients request Andy to keep their data on his hard drives for back up purposes which is fine as long as they’re aware of these rules. Andy reserves the right to delete any data he feels is taking up too much space or is not legal and takes no responsibility for any client data. He backs up what he can and does his best but that is all.

NOBODY has access to this data other than Andy. The PC is passworded and the house had 4 CCTV cameras installed around it which record 24/7