Trust

It’s more of a heads up for anyone out there looking for someone to trust either in your home or to call in and drop off a laptop etc. As you can see in my site pages, our address is clear and there’s a google map linking to our home/office.

There’s a picture of me on the welcome page (and more on google as well as Yell) so there’s no chance someone could pretend to be me and rob you. I wear my Right Click Fix uniform and always has so everyone knows who it is and its really good advertising too!

If your looking for someone as close to you as possible for a computer repair in and around South Shields, PLEASE get an address as you don’t know whether they’ll bring the computer back or not and NEVER pay money up front if they do take it away to repair. I refuse to take any payment until the computers back with you and you’re happy, unless its an expensive piece of hardware or a PC build where I can’t afford to buy it in up front.

There’s too many sites up nowadays with no address and just a mobile number to call or a dodgy site with just a phone number to call and no physical address. Some might be legitimate and some might not be but I can tell you that Google have stopped computer companies from using their services due to too many online scams and rip-offs!

I’ve given you our home address which has CCTV all around it for the security of computers as well as us so be rest assured you can trust me as Right Click Fix.

Andy

Location

How To Find Us

If you want to call in with your problem computer you’ll need to be able to find us! Here’s a map showing our location and our address is below it. You can park in a lay-by outside the house during the day or close by. There’s CCTV all around and if at our door your car will be monitored by it.

You can drop me an email from our email page, just fill in the form and I’ll get back to you as soon as I can.


Right Click Fix
32 Hurworth Avenue
Harton
South Shields
NE347SG

Prices

Prices Explained

Call Out Service

Right Click Fix is a professional computer service where I call out to you, or you come to me so I can use my knowledge and experience to fix your problem. That in turn means I’m need to be paid for it! I charge £50 to call out to you and will spend up to 3 hours in your home/office but if I feel it’ll be a longer job to fix I’ll take it to my workshop which frees me up to work on other computers at the same time (yes it is true some men can multi task 😉 ) as time is money.

If you live outside of South Tyneside a travel fee of £10 will be implemented to cover costs.

If the call out turns out to be a quick fix then I usually wouldn’t charge you full price unless of the distance or he did more than was asked of me which is often the case as sometimes what you think is the problem isn’t! and as Winston Churchill once famously quoted, ‘you can’t please all the people of of the time’ so I do as best I can to be reasonable and fair which is why Right Click Fix is now into its 14th year as people trust me.

Coming To Us

If you want to bring your laptop or PC to me to look at then all you need for a PC is the tower itself unless you’re having bother typing or using USB devices etc. which is pretty rare. Laptops MUST have their charger with them DO NOT rely on us having one as the problem could well be you’re charger!

Calling in costs £10 less on average than calling out but possibly £20 or £30 because of the car and fuel costs not being required. As well it could just be a quick fix or a diagnosis. A reinstallation of Windows and backing up data takes time and electricity to do hence the £50 fee, £60 if dropped off and set up for you. There’s so many situations and different problems that its impossible to just have a price list which is why we’ve made this page and we hope it explains but costs can start from as little as £10 and average £30

Summary

In summary, get the family, friends, grand kids to tinker by all means but when they make it worse or do it wrongly the information above is truly justified and I will fix it or advise on replacement hardware and whether its worth it or not. I can personally assure you that you’ll only be charged what I feel is a fair price and no more! For reassurance why not check out my YELL reviews to see what others think?

Andy

Services

  • PC Repairs (al aspects)
  • Laptop Repairs (hardware and software)
  • Call Outs/Home Visits
  • Virus Removal
  • Computer Clean Ups and tweaks
  • PC Builds
  • All Hardware Related Issues
  • All software Related Issues
  • Computer Upgrades

Here’s a new layout for 2020 giving you an insight into what we do at Right Click Fix. Since around 2000 Andy has been learning how to repair PC’s and laptop computers. He began with PC’s running Windows 98 and then rolled with the rest of Windows releases right up to date. Due to all the changes along the way there’s no way to become a “computer expert” but Andy has amassed as much knowledge and experience about each Operating System as possible along the way.

Call outs are Andy’s speciality so as you read this and are probably looking for someone to fix your problems at your home, office or school etc. then look no further! Trust and experience are essential in this line of work and personality is even more so important and this is where we come in!

Andy can call out to fix your problems e.g. wireless printers, new router installations and all other household problems removing the stress from you’re head. You can also bring the problem computer to him as he works from home and has done for 10 years so far and most people are fine with it. Less overheads, less stress, no staff and more family time!

Sometimes a phone call to book Andy in can reveal an issue he knows can’t be rectified at your home as it’ll be hardware related or the Operating System might need re-installing which takes time (Windows updates and driver programs, data back up etc.). Andy can come and collect the problem computer and work on it.

The industry has quickly evolved from everyone having a PC in one corner or in bedrooms around the house to getting rid of them and using laptops (notebooks), netbooks and now tablets, kindles and smart phones which are all mostly not economically worth repairing. It’s fast becoming a disposable society!

Andy doesn’t do phone or tablet repairs due to this as they’re too fiddly, easily damaged and difficult to source parts which can be bad copies. Also, people want a phone repaired yesterday as they can’t live without them nowadays!