What You Need To Know;

Over the past year or two I seem to have been busier with older APPLE computers with people buying them and not being able to use them or they just stop working with certain web-sites and web browsers. Flash player is now being removed from browser programs so operating systems need to keep up and where APPLE are concerned its very important as they like Microsoft abandon older operating systems as computers age.

At the time of posting this (March 2021) the current oldest updatatable OSX (APPLE operating system) is mid 2011 computers. They can upgrade to OSX High Sierra which will only be supported for a limited time. There are some older computers from 2009 that can be upgraded to High Sierra but there’s not many about nowadays given their age.

Any Apple computer made in 2012 or ‘mid’ 2012 as APPLE call it will upgrade to OSX Mohave and for late 2012 models OSX Catalina which is currently the OS prior to their latest offering ‘Big Sur’. So if your comtemplating buying an older APPLE computer you MUST read up on this information prior to diving in for you’re dream computer.

Model Numbers Mean Everything!

When buying a used ‘MAC’ you need to look for and/or ask about the model number which they all have. Its usually on the bottom of the computer, on iMacs its on the bottom of the stand, on laptops its on the bottom and is so small just grab a magnifying glass before you evgen try (personal tip) as even with gogs on you might not see it but it’ll look like this amongst the tiny print; model: A1311 or 1278 etc. I need this if you’re going to contact me about a repair ok?

Here’s a great site where you can look up information on Mac’s to find the model number and everything else you need to know about the computer your thinking of buying.

Don’t fall for online links to buy an upgrade to Mohave or High Sierra etc. as it’s all free via APPLE’s recovery system and App store seeing as you bought their product unlike other operating system manufacturers who want a license to fart near a computer! If you can’t do it or don’t have the time I’ll do it for you as cheaply as I can as I realise its an old computer and the cost is paramount!

OSX (operating system)

As you probably know APPLE computers tend to cost a lot more than bog standard Windows computers but nobody seems to understand why? Well the main reason is the OSX as it’s APPLE’s baby! They’re constantly working on it to improve it and most importantly keep it secure! You’ll not need to buy anti virus software as the OSX is Linux based and they work hard to secure it! Safari is the weak point as annoying browser addons (adware and spyware) can be injected into it from the net but are easily removed.

They develop their hardware (computers) well in advance and take a lot of time to get things right prior to releasing them which even goes for their OSX security updates. How many times have you seen Windows updates either not install or cause an issue on you’re laptop or PC over the years? Microsoft create an update, lash it out there and hope it works and I personally love them for it for obvious reasons lol 😉

The OSX is the key part of buying a used APPLE computer! As an example lets say you’ve seen an ad online for a Macbook Pro A1278 (I’m currently working on one as I type this) and you’ve no idea how old it is or whats inside it? This link will take you to the site where you can then look at all the models that come under the A1278 model number. From there you can suss out which is the one your looking at and then know what your buying.

OSX Support

Microsoft shut down support for XP, VISTA, 7, 8.1 over time and thats exactly what APPLE do but they do it in stages and by year/age not OS. This is why you need to know everything about the computer prior to buying one.

Most importantly you need to know which OSX your old Mac can update/upgrade too as the older the computer is, the less the chance is of it being usable on todays internet as APPLE shut off older OSX’s to force us to buy newer models which is understandable but for the novice user it can be a waste of time and money!

The computer I’m working on (A1278) is a Macbook Pro mid 2012 and the newest OSX it can update too is OSX Catalina which currently lies 2nd to Big Sur, their latest offering. What this means is it’s able to be used on the internet securely until OSX Catalina is unsupported and APPLE give the dates for this openly. By me updating the Macbook to OSX Catalina I’ve ensured the computer can be used for at least 5 more years and THAT is the crux of this page and information.

Any computer older than 2011 will update to OSX High Sierra but you’ll only be able to use it safely until they shut down support and browser programs like Google Chrome won’t work (flash players being removed and left behind). This information here is THE single most important thing I can give you and its greatly overlooked by end users/buyers of older APPLE computers so please be careful!


Ultimately if your looking to buy a used APPLE computer I would not buy anything older than 4-5 years old at a push and that means paying a lot of money as you know. For one the hard drive (HDD) might fail due to usage over time (wear and tear), secondly the Logic Board (motherboard) could fail at any time and many other known issues I could list here but this is just a heads up for those wanting an APPLE computer on the cheap. Also, the OSX might not work on todays internet so you MUST know which one is on it and whether its upgradable or not? It’s also a good idea to look on APPLE’s site for ‘recalls’ as they have a lot of known hardware problems with batteries, chargers and the like. Check these prior to buying anything!

If your serious about computer reliability and security I can personally recommend APPLE as 99% of my business over the years has come from Microsofts ‘Windows’ OS and I’ve rarely had to work on APPLE computers but when I do it can be a hard process with a lot of APPLE’s “secrects” coming into play via certain keyboard options/presses and a lot more I won’t go into but as we all know its all about money!

If you want an APPLE computer I sincerely hope you save to buy a new one or as new as possible and if you go for an older one then expect problems and THAT is probably why you’re reading this now! So give me a ring if you need me 07821055566 or 01914262053

32 Hurworth Avenue | Harton | South Shields | Tyne and Wear | NE347SG | 07821055566



I’ve signed up to help support the Samaritans by taking part in a sponsored walk for 31 days during March 2021. I’ve lost 3 family member to suicide so care a lot about this cause.

Feel free to give a donation and sponsor me via my personal fund raiser page on Facebook I’d really appreciate it but understand that right now the worlds a weird place to say the least so hang onto what you have if you need too!

Stay safe!



It’s more of a heads up for anyone out there looking for someone to trust either in your home or to call in and drop off a laptop etc. As you can see in my site pages, our address is clear and there’s a google map linking to our home/office.

There’s a picture of me on the welcome page (and more on google as well as Yell) so there’s no chance someone could pretend to be me and rob or decieve you. I wear my Right Click Fix uniform and always have so everyone knows who it is and its really good advertising too!

If your looking for someone as close to you as possible for a computer repair in and around South Shields, PLEASE get an address as you don’t know whether they’ll bring the computer back or not and NEVER pay money up front if they do take it away to repair. I refuse to take any payment until the computers back with you and you’re happy, unless its an expensive piece of hardware or a PC build where I can’t afford to buy it in up front.

There’s too many sites up nowadays with no address and just a mobile number to call or a dodgy site with just a phone number to call and no physical address. Some might be legitimate and some might not be but I can tell you that Google have stopped computer companies from using their services due to too many online scams and rip-offs!

I’ve given you our home address which has CCTV all around it for the security of computers as well as us so be rest assured you can trust me as Right Click Fix.


Right Click Fix | 32 Hurworth Avenue | Harton | South Shields | Tyne and Wear | NE347SG | 07821055566 | 01914262053


How To Find Us

If you want to call in with your problem computer you’ll need to be able to find us! Here’s a map showing our location and our address is below it. You can park in a lay-by outside the house during the day or close by. There’s CCTV all around and if at our door your car will be monitored by it.

You can drop me an email from our contact page, just fill in the form and I’ll get back to you as soon as I can. Alternatively give me a ring on the number below.

For users of the brilliant “what3words” app here’s our 3 words: calms.crash.lush

32 Hurworth Avenue | Harton | South Shields | Tyne and Wear | NE347SG | 07821055566


Right Click Fix Prices Explained

Call Out Service

Right Click Fix is a professional computer service where I call out to you, or you come to me so I can use my knowledge and experience to fix your problem. That in turn means I’m need to be paid for it! I charge £50 to call out to you and will spend up to 3 hours in your home/office but if I feel it’ll be a longer job to fix I’ll take it to my workshop which frees me up to work on other computers at the same time (yes it is true some men can multi task 😉 ) as time is money.

If you live outside of South Tyneside a travel fee of £10 will be implemented to cover costs.

If the call out turns out to be a quick fix then I usually wouldn’t charge you full price unless of the distance or he did more than was asked of me which is often the case as sometimes what you think is the problem isn’t! and as Winston Churchill once famously quoted, ‘you can’t please all the people of of the time’ so I do as best I can to be reasonable and fair which is why Right Click Fix is now into its 14th year as people trust me.

Coming To Us

If you want to bring your laptop or PC to me to look at then all you need for a PC is the tower itself unless you’re having bother typing or using USB devices etc. which is pretty rare. Laptops MUST have their charger with them DO NOT rely on us having one as the problem could well be you’re charger!

Calling in costs £10 less on average than calling out but possibly £20 or £30 because of the car and fuel costs not being required. As well it could just be a quick fix or a diagnosis. A reinstallation of Windows and backing up data takes time and electricity to do hence the £50 fee, £60 if dropped off and set up for you. There’s so many situations and different problems that its impossible to just have a price list which is why we’ve made this page and we hope it explains but costs can start from as little as £10 and average £30


In summary, get the family, friends, grand kids to tinker by all means but when they make it worse or do it wrongly the information above is truly justified and I will fix it or advise on replacement hardware and whether its worth it or not. I can personally assure you that you’ll only be charged what I feel is a fair price and no more! For reassurance why not check out my YELL reviews to see what others think?


32 Hurworth Avenue | Harton | South Shields | Tyne and Wear | NE347SG | 07821055566


  • PC Repairs (al aspects)
  • Laptop Repairs (hardware and software)
  • Call Outs/Home Visits
  • Virus Removal
  • Computer Clean Ups and tweaks
  • PC Builds
  • All Hardware Related Issues
  • Most software Related Issues
  • Computer Upgrades
  • Apple Computers

Here’s a page giving you an insight into what we do at Right Click Fix. Since around 2000 Andy has been repairing PC’s and laptop computers. He began with PC’s running Windows 98 and then rolled with the rest of Windows releases right up to date. Due to all the changes along the way there’s no way to become a so called “computer expert” but Andy has amassed as much knowledge and experience about each Operating System as possible along the way he’s as close as can be!

Call outs are Andy’s speciality so as you read this and are probably looking for someone to fix your problems at your home, office or school etc. then look no further! Trust and experience are essential in this line of work and personality is even more so important and this is where we come in!

Andy can call out to fix your problems e.g. wireless printers, new router installations and all other household problems removing the stress from you’re head. You can also bring the problem computer to him as he works from home and has done for many years so far and most people are fine with it. Less overheads, less stress, no staff and more family time!

Sometimes a phone call to book Andy in can reveal an issue he knows can’t be rectified at your home as it’ll be hardware related or the Operating System might need re-installing which takes time (Windows updates and driver programs, data back up etc.). Andy can come and collect the problem computer and work on it.

The industry has quickly evolved from everyone having a PC in one corner or in bedrooms around the house to getting rid of them and using laptops (notebooks), netbooks and now tablets, kindles and smart phones which are all mostly not economically worth repairing. It’s fast becoming a disposable society!

Andy doesn’t do phone or tablet repairs due to this as they’re too fiddly, easily damaged and difficult to source parts which can be bad/poorly fitting, replica parts. Also, people want a phone repaired ‘yesterday’ as they can’t live without them nowadays and it can take time for parts to arrive which puts me under pressure to repair it faster which can’t be done. A dedicated phone repair shop is the better option.

32 Hurworth Avenue | Harton | South Shields | Tyne and Wear | NE347SG | 07821055566